Phoenix Trust (Milton) – Privacy Statement

 

Our pledge:

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We will endeavour to always look after any personal information that you share with us, so that everyone who is involved with Phoenix, in whatever capacity, can be confident that:

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• We only use personal information that we need to and that is required

• We will occasionally advise you of our work and activities, via newsletter, e-mail or letter, but only if you have given us your permission.

• We will never share your information to external organisations for marketing purposes

• We take all reasonable care to safeguard your personal information through stringent security procedures

 

What information do we hold?

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The personal information we collect could include your:

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• Name and date of birth

• Email address, postal address & telephone number

• Additional information provided through correspondence

• We also collect health information for those who use our services, in accordance with Article 9, Paragraph 2 (h) of the General Data Protection Regulations.

 

What do we do with the information?

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We may use your personal information to:

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• Update you with important messages concerning day-to- day activities at Phoenix

• Maintain our records.

• Provide you with information about future plans, including changes to services

• We may also on rare occasions, be legally required to disclose your information

 

Who can see your personal information?

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• The personal information we hold about people who use our services, will be used by staff and volunteers who provide support

• The information may also, occasionally, be seen by regulatory authorities

 

How do we store your information?

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• All personal information is stored securely, electronically in our database, with paper copies in locked filing cabinets with restricted access.

• We only hold information for the minimum amount of time required

• We regularly delete information that is no longer needed and/or after six years

 

How to update or access your personal information?

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You are entitled to contact us to ask for your personal information to be:

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• Updated

• Amended

• Corrected if believed to be inaccurate

 

This privacy statement is written to reassure all those involved with Phoenix about our commitment to respecting the personal information that we hold. We also value being able to keep in touch and share news and updates. Consequently, if you have any concerns or worries, please do not hesitate to contact us, all options below:

 

Telephone:     (01223) 420669

Email:             manager@phoenixtrust.org

Post:               Unit 8, Milton Trading Estate, Cambridge Road, Milton, CB24 6AZ